Terms of service

Effective Date: 1st June 2025

Welcome to Full Moon. By accessing or using our website and services, you agree to be bound by the following Terms of Service. Please read them carefully.

1. Overview

This website is operated by Full Moon. Throughout the site, the terms “we”, “us” and “our” refer to Full Moon. Full Moon offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

2. Eligibility

By using this site, you represent that you are at least the age of majority in your jurisdiction of residence, or that you are the age of majority in your jurisdiction and you have given us your consent to allow any of your minor dependents to use this site.

3. Products and Services

Our products are intended for personal use only. We reserve the right to refuse service or cancel orders at our discretion, including, without limitation, if we believe that customer conduct violates applicable law or is harmful to our interests.

4. Account Information

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer or device.

5. Pricing and Payment

All prices are listed in GBP (£) and include applicable taxes. We reserve the right to change prices at any time without prior notice. Payments are processed securely through our payment gateway partners. By placing an order, you authorize us to charge your payment method for the total amount.

6. Shipping and Delivery

We strive to process and ship orders promptly. Delivery times may vary based on location and other factors. We are not responsible for delays caused by shipping carriers or unforeseen circumstances.

7. Returns and Refunds

Please refer to our Returns Policy for detailed information on returns, exchanges, and refunds.

8. Subscriptions

By subscribing to our products, you agree to recurring billing at the interval selected during checkout. You may cancel your subscription at any time by logging into your account or contacting our customer service team.

9. Intellectual Property

All content on this site, including text, graphics, logos, images, and software, is the property of Full Moon or its content suppliers and is protected by intellectual property laws. Unauthorized use of any content is strictly prohibited.

10. User Conduct

You agree not to use the site or its content:

  • For any unlawful purpose.

  • To solicit others to perform or participate in any unlawful acts.

  • To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances.

  • To infringe upon or violate our intellectual property rights or the intellectual property rights of others.

  • To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate.

  • To submit false or misleading information.

  • To upload or transmit viruses or any other type of malicious code.

11. Third-Party Links

Certain content, products, and services available via our Service may include materials from third parties. We are not responsible for examining or evaluating the content or accuracy and do not warrant and will not have any liability or responsibility for any third-party materials or websites.

12. Disclaimer of Warranties; Limitation of Liability

We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free. In no case shall Full Moon, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind.

13. Indemnification

You agree to indemnify, defend, and hold harmless Full Moon and our affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms of Service.

14. Severability

In the event that any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law.

15. Termination

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services.

16. Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the United Kingdom.

17. Changes to Terms of Service

We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.

18. Contact Information

Questions about the Terms of Service should be sent to us at hello@enjoyfullmoon.com